The state-owned power utility EPS has initiated its Transformation Plan, marking significant strides in enhancing its organizational structure and operations. Launched three months ago, the plan focuses on professionalizing human resources and advancing information and communication technologies (ICT) to improve efficiency, increase revenue, and cut costs.
Recent IT developments include a strong push towards digitizing business processes and services, with a particular emphasis on system and data security. Notably, EPS will become the first state company or institution to deposit the source code for its critical information systems into the State Data Center in Kragujevac. This move is designed to ensure that all software systems adhere to required standards and policies while granting EPS optimal control over its critical IT infrastructure.
In the realm of human resources, EPS is implementing structural changes aimed at fostering a new strategy and corporate culture. The focus is on enhancing employee engagement, developing skills and improving employer branding. Additionally, key performance indicators for executive management have been established, with plans to extend this practice to all organizational levels to drive the company’s goals amid modernization and competitive pressures.
The Transformation Plan also includes new pricing methodologies for commercial customers and businesses, reflecting real market conditions to reduce risks and improve efficiency. These new methods are expected to enhance business predictability and efficiency for both EPS and its clients. Efforts are also underway to further improve and digitize guaranteed supply services.
As part of Serbia’s broader energy sector decarbonization efforts, EPS is strengthening its investment function. A new project management structure has been introduced, incorporating a project development methodology aligned with global best practices to enhance planning, monitoring, and implementation of investment projects. The company is also focusing on key Environmental, Social and Governance (ESG) issues, conducting stakeholder surveys to prioritize ESG goals and assess its role and impact.
Furthermore, EPS is intensifying its focus on risk management across all operations to navigate challenges related to climate change, labor market fluctuations and energy market uncertainties driven by complex geopolitical factors.
